Find The Toolkit Here--> Download Cultural Competency in Mental Health Toolkit
This tool was created to help mental health, consumeroperated programs and self-help groups assess their own cultural competency. By using it, you’ll identify the ways in which your activities are already responsive to culturally diverse peers and areas where you could use some improvement. You’ll also create specific action plans to enhance your cultural competency in five important areas.
Focus Area 1: Administration, Policies and Guidelines
Focus Area 2: Peer Providers and Group Leaders
Focus Area 3: Services and Support
Focus Area 4: Program and Group Environment
Focus Area 5: Communication and Language Capacity
This tool was evaluated in a national pilot test. They wanted to learn whether mental health peer-run programs and self-help groups find this tool easy to use and effective in bringing about needed changes. An invitation went out to peer-run programs across the country and nine programs were chosen to participate in the evaluation. The programs are in Arizona, California, Oregon, Texas, Wisconsin and Hawaii. Each program participated in a two-hour training to discuss the tool and the programs’ roles and responsibilities in the evaluation. After the training, the participants used the tool to rate their organizations’ levels of cultural competency and to develop Diversity Action Plans to address areas where they wanted to be more inclusive. They also participated in biweekly telephone meetings to discuss their successes and challenges as they applied their Diversity Action Plans.
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